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Enjaz self- service Machine

Enjaz self- service Machine

What is Enjaz self- service Machine?


The new Enjaz self- service Machine is a self-service solution that will enable Enjaz customers to remit money internationally 24/7. Customers will have the option to pay their transfers amount whether by cash or mada card for all local banks without the need to visit the Enjaz center during working hours.


​Features 


  • Login with Iqama number or national ID number
  • Ability to pay in cash and get your change back 24/7
  • Ability to pay by mada card (for all banks) 24/7
  • Availability for all remittance services (Enjaz Easy, Western Union, TRANSFAST, and SWIFT)
  • View the best remittance price by using the remittance calculator service
  • View transaction statement for last 3 or 6 months
  • High speed and security
  • Support 8 languages (Arabic, English, Urdu, Hindi, Malayalam, Indonesian, Tagalog, Bengali)


​The Self Service machines are available in the below Enjaz Centers ​


  • To find Enjaz self service machine Click Here (go to the map: choose the service (Enjaz Self-Service))

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What do I need to make a transfer via Enjaz Self-Service machine?


  • Having an active Enjaz membership (if you don’t, you can download Enjaz App and get your membership instantly by pressing on “Register”)
  • Having an active beneficiary (if you want to add new beneficiary, you can add from Enjaz App via Quick Access by Iqama number or ID number)

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FAQ 


 where can I find The Self-Service machines?

To find the nearest Enjaz self-service machine, please click here

should I have Enjaz membership in order to utilize the service from Enjaz Self-Service machine?

Yes, if not you can open Enjaz digital account at any time by pressing “Register” button in Enjaz App

Can I add a new beneficiary from Enjaz Self-Service machine?

Not available yet but you can add a new beneficiary via Enjaz App within seconds

Can I activate a new beneficiary from Enjaz Self-Service machine?

Not available yet but you can activate a new beneficiary via Enjaz App within seconds

What type of Card can I use to transfer?

mada card from any Saudi Banks

What is the maximum transferred amount per transaction?

The maximum transferred amount per transaction is 11,000 SAR

What is the minimum transferred amount per transaction?

The minimum transferred amount per transaction is 50 SAR

What is the accepted denomination of riyals for cash transfer?

The denomination of 1 SAR, 5 SAR, 10 SAR, 50 SAR, 100 SAR and 500 SAR

What is the maximum transfer transaction per day?

The maximum transfer transaction per day is 10 transactions

Can I get the remaining amount in cash after paying the cash transfer?

Yes, you will be able to get the remain cash amount in cash, and if the cash amount is not available, a voucher will be printed with the remaining amount and claim it to the teller in order to receive the remaining amount in cash

What if my transaction is failed and the money is debited from my bank account?

We are happy to serve you thru our call center 8005000300 for raising a complaint or you able to raise a complaint with the branch customer service or at the teller counter 

What happens if the money is not credited to my beneficiary account?

We are happy to serve you thru our call center 8005000300 for raising a complaint or you able to raise a complaint with the branch customer service or at the teller counter 

Can I do foreign currency exchange through Self-Service machine machines?

NO, foreign currency exchanges can only be done at Teller counters within the branches


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All Rights Reserved © 2024 Bank Albilad is a Saudi joint stock company, with National Unified No. 7001473102, Head Office: Al Mutamarat 8229, Building No 2, RIYADH 3952 - 12711, KSA. Under monitoring and supervision of Saudi Central Bank and licensed by Royal decree 48/M on 1425/9/21H (4/11/2004 G).


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